Personal Details:
Name: Paul Keaton
Address: Essex, United Kingdom
Telephone: 07970 269132 (24 Hour answerphone Messages retrieved hourly)
E-Mail: [email protected]
Location: London, Home Counties
Age: 32
Nationality: British Citizen
Opening Statement
Young dynamic enthusiastic project manager, whom has the ability to motivate and encourage all team members. The overall ability to organise, plan and implement new projects within given dead lines. I am a very strong leader with a good balance of people management and have acquired a solid I.T background within the Industry. I have had the benefit of working my way through the ranks starting at helpdesk level, within blue chip organisations to obtain my current status and appreciate the day to day obstacle's that occur. My main forte is providing sound solutions to meet the criteria of my employer's
Present Employer
London Borough of Enfield
Job Title: Technical Project Manager
12th October 98 to 28th April 99 (Contract)
Duties included:
Project Management and Planning of new IT infrastructure solutions across the Borough of Enfield, my key role was to over see the life cycle of various projects ranging from NT solutions through to Sybase whereby I was solely responsible for the recruitment and management of technical personnel, project budgeting as well as the planning and implementing of the new solutions other duties consisted of after project customer care issues such as arranging training as well as answering any technical issues that the IT support departments may have as well as supply solutions to those departments to rectify any unforeseen problems. All projects were based on PRINCE 2 methodologies.
Reason for leaving: End of contract
Previous employment:
Tate & Lyle International
Job Title: Technical Project Manager
6th April 98 to 9th October 98 (Contract)
Duties included:
The review of the original I.T department set up and the documenting of my recommendations in order to keep them on track with a very rapidly changing industry. Plan & perform a global NT4 rollout for workstation & servers, on the trading floors. The recruitment and the management of technical personnel. I am used to having control of the project budget and manage the cost during design & implementation. During this procedure I have solved technical issues that inevitably arise during a rollout. Planning and troubleshooting the new rollout of 980 NT workstations as well as the migration to exchange server 5.5. The setting up of workstations in Russian, for the Russian traders. The negotiation and purchase of hardware and software supplies. General software support and diagnosis of software faults.
I lead the team with a fair and supportive outlook and enjoy a very much hands on approach. I consider myself to have excellent inter-personal skills & can adapt very easily in all situations.
Reason for leaving: Rollout has been successfully completed within allocated time, full hand over will be complete by 9th October 98.
Previous employment:
Shell (UK)
Job Title: Team Leader/Technical Project Manager
18th Nov 96 to 3rd April 98
Duties:
Technical project management and planning of Shells recent 4000 user migration from Novell to NT 4. Also 1500 home users which have been migrated to 95 with RAS access to sites all over the world this was part of the Global Office project that was to become the standard for all Shell sites.
The team supported a user base of 1500+ users and 25 servers in Shell-Mex. house. Testing new software products and integrating them into the Shell environment. 3rd line support to end users as well as other I.T departments within the shell infrastructure. Supporting the following software: NT 4 workstation, NT 4 Server, MS Exchange, MS Office 97, Windows 95, Lotus Smartsuite 97, Remote LAN Access, Novell 3.11, Shell Profs (Customised Version of Profs), Solaris, Xvision Version 6.01. Reason for leaving: Three month rolling contract.
Previous employment:
IBM (UK)
1st July 96 to 16th Nov 96
Job Title: 3rd Line Support & Network Analyst
Duties:
To provide 3rd level support to end users. Maintain and troubleshoot LAN & WANS. Building new PC configurations. HTML Authoring. The software supported was as follows: Windows 3.1 Windows 95, MS Office. PROFS, PicTel, Novell 3.12, Netscape, Intranet/Internet, Novell 4.1, ARCserve, PCTCP. Responsible for hardware upgrades.
Reason for Leaving: Monthly rolling contract
Previous employment:
Abbey National PLC
Job Title: 3rd & 2nd Line Support
7th May 96 to 28th June 96
Duties:
To provide 2nd and 3rd line support to end user's. Diagnosing and troubleshooting Local Area Network Servers and Workstations. Installing and upgrading hardware and software in work stations. User applications which were being supported are as follows: Windows 3.11, MS Office 4.3, MS Mail, Novell 3.12, DIP, Imaging systems, Rumba.
Reason for leaving: Contracted for holiday and training cover
Previous employment:
Cable & Wireless
Job Title: Support Analyst
19th Feb 96 to 2nd May 96
Duties:
To provide 1st & 2nd Line Support to end user's. NT 4 System Administration. Windows NT, Windows 95, MS Office 95, Novell 3.11, MS Exchange, Systems 7.5 on PC and Mac's.
Reason for leaving: Weekly rolling contract
Previous employment:
Unisys Limited
Job Title: Support Consultant
27th Nov 95 to 16th Feb 96
Duties:
To structure and create a new support environment within a large international company. Provide 1st and 2nd line support for the end user's. Diagnose faults on PC's and Note book computers. Software and hardware support on the following: Windows 3.11, DOS, MS Office 4.3, Novell 3.12, PC Memo E-mail system and In-house applications.
Reason for leaving: Project completed
Previous employment:
Cray Communications
Job Title: PC Support, Network Support, helpdesk
2nd Aug 95 to 24th Nov 95
Duties:
To support the following platforms, AIX, MS office, Lotus Notes, System 7.5, Various Mac & PC machines as well as RS6000 Mainframes. LAN Systems Administration.
Reason for leaving: Monthly rolling contract.
Previous employment:
Ministry of Defence
Job Title: Network Analyst
2nd May 95 to 1st August 95
Duties:
My main responsibilities here are to plan, build, and troubleshoot Novell Servers and workstations within highly secure departments. Test security on new systems and support imaging systems. Administer LANs and classified data software packages.
Reason for leaving: Weekly rolling contract
Previous employment:
Video-Tel Marine International
Job Title: PC support
7th Jan 95 to 28th April 95
Duties:
To install and set up Sage Financial Controller. Train and support end user's in the Sage package. Windows & Dos. General PC troubleshooting.
Reason for leaving: Three month contract
Previous employment:
British Rail
Job Tile: Helpdesk Support
Nov 94 to Jan 95
Duties:
To provide telephone support to end users. Using MS Office 4.2, Windows 3.11 MSDOS, Novell 3.11 Administration.
Reason for leaving: Monthly rolling contract.
Previous employment:
Seetec Group
Job Title: PC Support
May 94 to Nov 94:
Duties:
To provide PC software and hardware support to end user's on site and over the phone. Build, configure, install and maintain PC Computer systems. Trained end user's in MS-DOS, Windows and Windows applications, on a one to one basis and also within a class room type environment. I also supplied Hardware and Software solutions to commercial companies. General troubleshooting.
Reason for leaving: 6 Month contract.
Previous employment:
MK Electric Ltd
Job Title: Process Operator
Aug 1993 to Dec 1993
Duties:
Operating processing machinery. Quality control to BS5750 standard. All related paperwork.
Reason for leaving: Temping
Previous employment:
RD Automatics
Permanent
Job Title: Computer Service Engineer
Jan 91 to July 93
Duties:
To upgrade and service Computers
Salary: �14,200
Reason for leaving: Company closed down
Previous employment:
Computer Centre
Job Title: Sales Representative
March 1987 to December 1990
Duties:
My role here was to sell all computer equipment and supplies to our clients.
Salary: �8,100
Reason for leaving: No movement within company
SKILL SET SUMMARY:
Software Application Skills:
Windows 3.1 --- ARCserve Version 4 / 6
Windows 3.11 --- Outlook 98 Client
Ms Office 98 (Macintosh)--- Outlook 97 Client
Ms Office 97 --- Exchange Client
Ms Office 95 --- PC Memo
Ms Office 4.2 --- Sage Financial Controller
Ms Mail Client --- Microsoft Project Version 4
Ms Exchange Client --- Hot Dog Express
Lotus Notes --- Hot Metal Pro
Lotus Smartsuite 97 --- Exceed 5.1.3
Netscape
Server Environments:
Novell Version 2.2 --- Windows NT 4 Server + Enterprise
Novell Version 3.11 --- Windows NT 3.51 Server
Novell Version 3.12 --- Exchange Server Version 5
Novell Version 4.11 --- Exchange Server Version 5.5
MS Mail Server
Operating Systems:
MS-DOS Version 3.3 --- Novell Version 3.11
MS-DOS Version 5 --- Novell Version 3.12
MS-DOS Version 6.2 --- Novell Version 4.1
MS-DOS Version 6.22 --- Solaris Version 2.4
DR-DOS Version 5 --- Solaris Version 2.5 x 86
DR-DOS Version 7 --- Solaris Version 2.6 x 86
Linux & Aix --- Windows 95 / 98
Protocol's
TCP/IP
DLC
IPX/SPX
Methodologies:
PRINCE
PRINCE 2
Macintosh Operating Systems:
Mac System Version 8.0
Mac System Version 7.5
Mac System Version 7.1
Mac System Version 6
Connectivity:
RAS
Remote LAN Access
Dial up Networking
Rumba
Web Authoring:
HTML 3.2
Network Environments:
Token Ring
Ethernet
Video Conferencing:
Pic-Tel
Emulators:
Xvision Version 6.01
Exceed 5.1.1
ADDITIONAL TRAINING AND AWARDS:
Novell Training Provider:
Anglia University (Cambridge. Cambs)
Trained in Novell 3.11 to CNA Level
Trained in Novell 3.12 to CNA/CNE Level
Trained in Novell 4.11 to CNA Level
Microsoft Training Provider:
Basildon College and Anglia University (Chelmsford, Essex)
Ms Office 4.3 Pro
Ms Office 95
Visual FoxPro 3.0
Windows NT 3.51 Server/Workstation
Windows NT 4 Server/Workstation
Computer Security Training:
Colin Bates, head of Computer Security for the National Westminister Bank.
Additional Awards:
NVQ Level Two Information Technology (Microsoft Software)
NVQ Level Three Computer Networks.
City & Guilds in Computing.
Education:
FairFax High School 1977-1983
FairFax Drive
Westcliff-on-sea
Essex.
C.S.E ---- Results
English - One
Maths - One
History - Three
Science - Three
Social Economics- Two